Bulk Pallet Supplies
Frequently asked questions
Where do you ship?
We currently ship to the 49 continental U.S. states. Unfortunately, we do not deliver to Alaska, Hawaii, Puerto Rico, or U.S. territories.
How long will my order take to arrive?
Orders are usually shipped within 1–2 business days from our Florida warehouse and arrive within 3–6 days depending on your location.
What is the difference between retail and bulk order shipping?
Retail orders are shipped via standard parcel carriers (such as UPS or FedEx). Bulk or wholesale orders are delivered by truck freight (LTL or FTL) due to larger volume and palletized packaging.
Can I place retail and wholesale products in the same order?
No. Retail and wholesale items must be ordered separately. Our system treats them as two different shipping zones — retail products ship by express courier, while wholesale products require palletized truck delivery.
How are bulk (wholesale) orders shipped?
Bulk orders are shipped on pallets by truck (LTL). Each pallet holds 60 boxes. If your order does not reach a full pallet, freight will still be charged as one full pallet. To maximize shipping efficiency, please order in full-pallet quantities whenever possible.
Where do retail and bulk orders ship from?
All orders ship from our Florida warehouse:
📍 250 National Pl Unit 102, Longwood, FL 32750, United States.
Address
250 NATIONAL PL UNIT 102 Longwood, Florida, 32750 United States
Cell Number
+1-407-300-3838
postmaster@togoops.com
Service
- Receive orders quickly, respond quickly, process quickly, and send them out
- 14 day refund guarantee
- Worry free guarantee